Privacy Notice

Last updated: 17 August 2026

1. Who we are

This website, cambridgeci.org, is operated by Cambridge Hearing and Balance LLP, a limited liability partnership registered in England and Wales (Company No. OC381582).

Registered office:

Cambridge Hearing and Balance LLP
5 High Green
Great Shelford
Cambridge
Cambridgeshire
CB22 5EG
United Kingdom

2. Information submitted through our contact form

Our website provides a contact form powered by Elementor.

When you submit an enquiry through the contact form, we may collect the information you choose to provide, including your name, email address, telephone number and the content of your message.

Please do not include unnecessary medical, health or other sensitive personal information in the contact form.

3. How we use your information

We use information submitted through the contact form to:

• respond to your enquiry;
• communicate with you regarding your enquiry; and
• provide information or assistance relevant to your request.

We do not use contact form submissions for unrelated advertising or behavioural marketing.

4. Lawful basis for processing

We process information submitted through the contact form where this is necessary to respond to your enquiry or to take steps at your request.

If you voluntarily provide special category information, including health information, we will process such information only where permitted by applicable UK data protection law and where an appropriate additional legal condition applies.

5. Email and website hosting

Information submitted through the contact form is transmitted through our website and email infrastructure and may be processed by our website hosting and email service providers for the purpose of delivering and responding to your enquiry.

These providers may process technical information such as IP address, browser information and server logs as necessary to operate and secure their services.

6. Retention

We retain contact form enquiries only for as long as reasonably necessary to respond to the enquiry and for any related administrative, legal or regulatory purposes.

7. Cookies and similar technologies

Our website may use strictly necessary cookies required for the operation, security and administration of the WordPress website and Elementor.

We do not use advertising cookies or behavioural tracking.

If we introduce analytics, advertising cookies or other non-essential tracking technologies, we will update this Privacy Notice and obtain consent where required by law.

8. Sharing of information

We do not sell or rent personal information.

Personal information submitted through the website may be shared with service providers who support the operation of our website, email and IT systems, where necessary to provide those services.

We may also disclose information where required by law or where necessary to protect our legal rights.

9. Your rights

Under UK data protection law, you may have rights to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of your information in certain circumstances;
• request restriction of processing;
• object to certain processing; and
• request data portability where applicable.

To exercise your rights or ask a privacy-related question, please contact:

Cambridge Hearing and Balance LLP
5 High Green
Great Shelford
Cambridge
Cambridgeshire
CB22 5EG
United Kingdom

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about how your personal information has been handled.

10. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our website, services or data protection practices.

The latest version will always be published on this page.